I wondered if I could write a post that could appeal to the different circles in my network... here's what I came up with;
The reason for this is because if he holds the position of Master Brewer no-one else can. Maytag sees this as the most important job in the business and, by holding this position himself, he can avoid any CEO/Master Brewer disagreements regarding beer quality, which would obviously have the potential to undermine or overrule his employees.
After all losing touch with customer needs is something that many businesses have found to be their undoing!
During "Community Manager Awareness Day" I saw some Tweets asking;
I don't know these moderators too well at the moment to be certain of their motivation for this, but maybe they volunteer their time because they are "givers," or perhaps they are among the lucky few who find that they tend to take their "fun" to the office everyday; as opposed to being the kind of people who take their work home with them. Whatever their motivation I hope that they find Karma... I understand he is very well connected and can work wonders for people's communities.
Educators are also "givers" ... and they can tend to give so much that they become susceptible to burnout. Grant uses the experiences of Conrey Callahan to demonstrate this. Conrey was a Teach for America educator in a tough school, and was close to burnout because she felt the impact she was making was limited, despite being committed and working long hours.
"In teaching, do I have an impact? It's kind of dicey, I often feel like I'm not doing anything effective, that I'm wasting my time and not making a difference...[but] with my mentoring program, there's no doubt; I know that I have a more direct impact"
Twitter is Not CPD for Educators... But can it help prevent burnout?
Perhaps Twitter as CPD should be re-branded to something like "Professional Mentoring and Support" or "Professional Mentoring and Support Learning," although I think that any searches for #PMS & #PMSL may throw up some interesting tweets on the Twitter stream. Can you imagine how confused non-educators would be if they saw Tweets like "I don't know where I would be without my #PMS #PMSL"
"Freecycle's successful outcome was by no means guarenteed; after all if the givers on the site had been overwhelmed by takers looking for a free ride, the whole thing might never have gotten off the ground"
Sometimes hearing about these success stories and support from like minded individuals is the lifeline you need to keep you going, to remind you of how close others came to giving up before they made a breakthrough.
There is further evidence of this as a lot of high growth startups have Community Managers from an early stage. So maybe I just need to give it a little more time, keep plugging away and take David Spinks advice and build the community one member at a time.
Anyway, my mountain is waiting so I think "I'll get on my way..."
But before I go...
- Educators in my PLN for your support during this frustrating period
- The #cmgr community for giving up their time to share their experiences
- Adam Grant for such a well researched book with so many diverse case studies. I have read a few books that have provided some great insights and new ideas but few that have provided such a wide range of new ideas to consider.
"To laugh often and much; To win the respect of intelligent people and the affection of children; To earn the appreciation of honest critics and endure the betrayal of false friends; To appreciate beauty, to find the best in others; To leave the world a bit better, whether by a healthy child, a garden patch, or a redeemed social condition; To know even one life has breathed easier because you have lived. This is to have succeeded" Emerson
Also whether Educator, Community Managers or Startup go get #Giveandtake... there are a huge range of great case studies that would benefit anyone who is in my network.