Sunday, 27 May 2018

Be More Pirate - Making a Pirate


One the 18th May a book called "New Power" was recommended to me by Tim MacDonald (And he's one of the people who's advice I don't ignore!).

On the 19th May I went into Waterstones to ask if they had it... they didn't stock it (not even on their system, apparently). Pants! What to read then?

A pink book called Be More Pirate was on the shelf. My kinda book! I perused it and liked what I saw.

At the #RSAPirate talk the thought provoking and 100% accurate advice has seen The Godfather of Rebellion, Pirate Sam, tells us that he's had 50 people emailing him saying that they have handed their notice in after reading the book...WOW!

Simultaneously inspiring and whoa! regarding the responsibility of having such an impact!

I LOVE hanging out with the early adopters and innovators because they wring in the changes but, as a user... I'm a laggard. I hope this juxtaposition comes in handy regarding Be More Pirate and this development.

In "Crossing the Chasm" Geoffrey Moore user Mel Gibson's character to define the customer profiles of the early adopters and Danny Glover's character to demonstrate the pragmatists views. No idea if anyone is assisting with the paperwork and/or have identified a potential case study for this model... if not this post *Just Might* be of some use.

Turning Pirate and going through the process - Rebels with a Cause, Rewrite your Rules, Reorganise Yourself, Redistribute Power and Tell Tall Tales - Is something I've been doing for a few years and hope I might be able to help those who have come to the same conclusion as I have after reading Sam's awesome book.

This post and my next one will be one of those "Knowledge Transfer" articles and will detail examples of how and where I have followed the steps Sam recommends. Be More Pirate: The Pirate Code will follow.

My experiences are in line with the 5 steps in Be More Pirate (They are not necessarily in chronological order).

How Citizen Pirates Shop... It's a Participation Sport
On the 22nd I bought Be More Pirate a way that I hope the author might be proud of.

Me: Can you tell me where a book called Be More Pirate lives?
Assistant: Business in the Basement ("Precisely where our economy is at the moment," thinks I)
Me to my little 7 year old Pirate Spy Guy: Help me find Be More Pirate, it's a Pink book
Mission accomplished!
Assistant: You find it OK?
Me: Yep! And I'll buy it if you give me your best Pirate "Argh!"
Assistant (Enthusiastic and fun): Argh! ...complete with elbow action

Laughs all round ...and my son gets another example of how much more fun it is to be a pirate.

Wanna buy the book and break the customer-customer service unwritten rule of hand item over without saying anything (Ideally with both parties being on their phone) and leave ASAP without a word being said?

And/or the treat Waterstones like a library in that we are a little bit quieter in book shops than others?

Get the assistant to give you a Pirate Argh (Better yet get them to encourage the whole shop Argh'ing via the shop tannoy?)

Waterstone's staff... wanna go Pirate on your customers and get a raise? Put an announcement over the tannoy saying

"Customer announcement: Calling all pirates please come to XYZ floor/till. We have a customer about to buy the only copy of Be More Pirate"

Then auction it off the to highest bidder... Let's be Book Pirates!! Lol

Judging a Book by It's Cover
Never judge a book by it's cover, right?

Well I'm gonna judge this book by the cover after reading it, by doing something that I HATED at school...

What do you think the author was thinking when he used the onomatopoeia as an alliteration of a similie that was a conundrum wrapped up in a paradox when he had crunchy cornflakes instead of carefully chosen cheerios for breakfast on that cold, cold, wet day? 

Study Tip for Kids: Don't say that

"Maybe because it was on special offer at Asda,"

Or

"Maybe that's all that was in the cupboard because the impact of the RBS Captain's Credit Crunch who #NRAM'ed the economy to bits with their #TooBigToFail old school buddies who cabled money through to them in 24 hours"

Pirate Pink?!  I'm all for womens rights and gender pay gap, love Anne Bonny and Mary Read to bits but Pink? Really? What is this Robert De Nero's character in Stardust-type piracy? ;)


Pink is most definitely is not the new Jolly Roger Pirate Black! Lol! ;) ...But kudos for going straight to paperback!)

So we have this cyberman vibe on the front cover.
A tip of acknowledgement and slight admiration to Anonymous?
And/or a glimpse into the future when people hold the book up to their face to act as a visual warning...if you're not careful you and your job is about to be replaced by AI?

Then to the back of the book... Manga style. Everything that you'd expect on the front is on the back.

"Be More Pirate"
"How to take on the World and Win"

In the right position, except on the reverse.

Penguin logo? Bottom right and sideways... as opposed to Top left and the right way up?

Barcode? Upside down.

Price? Sideways in the middle of the back cover.

Definitely the write kind of Pirate! ...And, again, that's judging the book by the cover AFTER reading it!

Wonder what my English Teacher would make of all that "What was the author thinking" stuff? Wonder what Edward Teach would make of it all? ;)


The book then goes into a history lesson in the Golden Age of Pirates and highlights how, where and why establishing a counter-culture may appear to be counter-intuitive...

But is actually the quickest and best way to affect the kind of change that people and organisations need in these days of uncertainty where leadership and new ideas are sorely lacking... but is desperately needed.

NB I am detailing these experiences in the hope of helping the people this book has spoken to, because they are right. Whether good, bad or indifferent experiences at the time... I am grateful for every single one of them! And to all the people who helped me learn them!

Be More Pirate Q)1 - What Really Holds You Back in Life?

2001-2010
I gave 10 years of my life to a startup where I excelled in every role held. This included expanding the number of education partners we had and established a whole new business unit: from conception to working with 50% of UK FE colleges (With 100% repeat business when I managed the project!)

The culture changed when the economy bombed and when David Cameron scrapped National Indicators and Every Child Matters (Which we'd aligned our work with) for the "Big Society" and slashed everyone's budget.

Panic and paralysis affected everyone... Politicians, educators and the organisation I worked at.

Poor decisions over the next 12 months led to a deterioration of the service and the company's income. The doors to the Glasgow office closed.

10 years of my life. A project I believed in but failed to live up to expectations because of the culture. I personally wrote over a million pounds from educators in sales for this business, the unit I created over 3 million as well as taking up hours of educators time... but had little to show for it all. Not ideal!

I vowed never to knowingly take educators time up with anything that I didn't see the value in - from a product AND culture perspective - Over the next few years I would discover that this would turn out to be not as easy as it first appeared (Optimism Bias... both a good and a bad thing)

2011-2012
A friend at the organisation above left and on 3 occasions tried to get me to work with them. After doing my due diligence I eventually agreed.

However, the resources in the day job were never provided so I created content in my own time in the evening. The scarcity led to innovation... and I was co-creating with potential users and customers.

Educators were saying that budgets were tight and they were asked to do more with less. I produced a report with 9 ideas based on what Silicon Valley startups were doing to thrive and shared with colleges.

After sending a single email I had 300 colleges asking for more information. After 3 weeks I had 10 colleges click "Commit to this project for £500" without making a single sales call or email after the initial idea.

All enquiries were inbound after the first email great results (All from exploring ideas out of hours).

Once again the culture wasn't right, but I didn't wait about 10 years to see if things might improve.

At an exit interview I asked what is there in this document (Provided before I started with the company) that I am not delivering on?

"Nothing" Came the reply... "We just didn't appreciate what would be involved"

The goals that I want to achieve in my world of work have remained unchanged for years now, and include:

1) To make a contribution to the organisations I collaborate with and the wider community
2) To develop personally and professionally
3) To push and challenge myself to be "Comfortable with Uncomfortable" situations
4) To make enough to pay the bills

These organisations were not giving me this, so I set out to acquire the skills to work with either major tech companies (Microsoft, Google, Apple etc) or a Silicon Valley startup both groups appear to;

i) Know how to create great products and
ii) Know the importance of core values and culture.

I did achieve one of these goals... and there were core values that spoke to me, but didn't appear to be much more than a cat poster.

Be More Pirate Q)2 - When Did you First Stand up to Power?
2010
I always questioned the value of why were things done the way they were in work, sometimes I was listened to and ideas implemented, others my voice and ideas got drowned out.

When Borders Book Shop closed their Glasgow branch (What a fantastic shop!) Jim Collins "How the Mighty Fall" was reduced from £18 to £3... an author I admire and I felt this was a symbolic final purchase from a great shop.

As I read, I was shocked to recognise the 5 stages of decline at the company I worked. I highlighted this to my Managing Director and was met with more of stage 1: Hubris... "How dare you suggest my company is in trouble?"

12 months later, when announcing the closure of one of the offices, I presented the same email and argument from a year earlier. Managing Director said nothing on this occasion... but colleagues said:

1) You send this to the boss? You're braver than you look... you're braver than I am!
2) It's as if Jim Collins was sitting in the office watching all this unfold

2012
As I've found tends to happen, ideas have a life cycle (Everyone talking about entrepreneurship for a while, then it's technology, then STEM, then gender). In 2012/13 every man and his dog in education was talking Entrepreneurship... Dragons Den and The Apprentice was on there were Peter Jones Academies, Espark, University Technical Colleges... and the epic fail that was Gazelle: A project to establish entrepreneurs that COST £5 million which, at it's height, had 27 colleges signing up .

I didn't stand up to this organisation, instead I shared ideas from the forthcoming Business Development Ideas in FE report that I was working on with one of the Gazelle Founders 6 months before it was founded.

The reply to the email? "Interesting I'll come back to you"

No "Interesting, we're working on an enterprise idea at the moment" and did this person come back to me? Not exactly... only when I was working on new projects and ideas did I ever get any kind of response.

2014
When people got fed up with Enterprise every man and his dog moved onto technology and (Fanfare please) FELTAG... and the aim in 2014 is to have 50% of all FE course material online by 2017.

After trying to have sound ideas being heard (Again!) and failing (Again!) I sent an email telling the good and the great of Politics and Education Policy makers exactly what I thought of their plans.

I received the quickest and best reply that I ever have done from the pointless political classes.

If the politicians in question care to check the email that followed me standing up to them... they will find a document that pretty much has "Be More Pirate" written all over it.

What's more the ideas would have worked! But those education leads may not be in those positions any longer... so it's not their problem now, right? Kicked down the road for someone else to deal with... til the next reshuffle. 2017 comes and goes... but none of the results that were promised. The reason?

Because FELTAG "Evolved" and we're now living with the spirit of FELTAG... A bit like the Pirates of the Caribbean and Davy Jones. Lol... But all of Udacity's course material is online today.

2015
The trick with "Being More Pirate" is the fact that the culture needs to be there. The code needs to be in place... you need to keep looking til you find and/or are able to create that culture.

In 2015 Chris Van Der Kuyl gave a keynote at the Scottish Learning Festival calling for educators to collaborate more.

I agreed with the comments and, given the startup/corporate, Gazelle and FELTAG experiences... I decided to simply get cracked on by myself this time.

When I started to share what I was doing, I was pleasantly surprised when the then Education Secretary asked me to pitch in.

Unfortunately, I was not entirely surprised when they found themselves unable to acknowledge the time or efforts of those I got involved with the education consultation... at their request.

They lacked the common decency to say "Thank You" and blocked me on Twitter, when I questioned the actions (*Sad Face*).

Oh well never mind, you'll see that I expected this and had legislated for it in my "Brand Voice" post.

A word of advice: If creating a group from scratch... It's an idea to try to collaborate with people that you have some kind of pre-history. Are they REALLY pirates? Or is it people opportunely looking to take advantage of the situation for the benefit of their own careers?

William Shockley did with his colleagues by taking credit for their work (This, and the "Traitorous Eight," played a huge role in establishing Silicon Valley's culture of collaboration).

Be More Pirate for Kids  Q)2.0 - When Did you First Stand up to Power?
Twitter Co-Founder Biz Stone... and The No Homework Policy

For any young Pirates out there here's a conversation that Twitter founder had as detailed in "Things a Little Bird Told Me" in chapter 13:

"Matt was loading his backpack up with books. I was dumping all my books from my backpack into my locker, not to be seen again until the next day.

As I closed my locker and it was apparent to Matt that I had no books, not to mention a backpack, Matt asked me how I was going to do my homework.


"Oh" I said "I have a no homework policy"

Matt looked incredulous. He laughed nervously. "You're joking"

"Matt," I said, having a little fun with him. "This is America. We can do whatever we want. Freedom. I have a No Homework Policy and it's great.

I shut my locker with unusual emphasis and headed to lacrosse practice, unencumbered.

I wasn't against rules per se; I just liked to look at the big picture. Staying up until 4am wasn't realistic. Something had to give.

Standing Up Against the Status Quo - 1960 & 70s examples
I have drawn a lot of inspiration from looking at ideas from the past in particular Jane Jacobs work, the Great Depression and the early online communities like The Well.

In Kate Hefner's book she highlights that people involved with the commune experiments of the 1970s were returning to the world f work. Here's the founders of The Well discussing what there were looking to do with their experiment

"Capitalism wants each of us to live in our own little cubicle, consuming as much as possible... Let's see what happens if we become a disembodied tribe" Sound in any way #BeMorePirate?

What's the alternative? This?

"Why work with a group of people who don't even like each other? Many seem to think it's a sacrifice necessary for making money... Free agents check in and out on a transnational basis, is worse than cold.
If you can't count durable relationships among the fruits of your time at work, you haven't invested your time well" Peter Theil Zero to One

I want to count the kind of relationships as detailed by James Netwon in "Uncommon Friends" and the sense of belonging that Tom Mandel found at The Well as the fruits of my time at work.

At the end of the day I want to be able to sit round the table with a group of friends and as we reminice, be able to say "We did all right. We made a difference..." and, of course, laugh at all the epic fails, near misses, rookie mistakes... and the doughball-dumb-nugget-plain-and-simple-school-boy-errors

Be More Pirate  Q)3 - If you could break any rule, what would it be? And how would you remake it?
The issues from Waiting for Superman and make these experiences like this = Kipp Bay Area

"We promise we will do everything we can to get your baby to college"





Be More Pirate  Q)4 - Who Out There Would you Most Like to Take Down?
I wonder if this is the right wording to the question.

I hope that people with a 1st-4th Edition find this to be a collectors edition... much like

"The Revenge of the Jedi"
Vs
"Return of the Jedi"

I wonder if this should be changed to

"What social condition would you most like to change"

"Who out there" may well be appropriate for dictators and despots in really corrupt countries, but in the 1st World West when there is so much uncertainty the "Tech Enthusiasts," "Early Adopters," "Change Agents" might want to have empathy with the late majority and laggards.

In his 2011 Commencement speech Chris Sacca's step 1 is also to hit Ctrl+Alt+Delete and advocates for happiness, just like Pirate Sam does.

He also advises that we "Be Helpful," and then highlights the potential cost of ignoring this advice for anyone who'd rather opt to chase money at all cost. He provides the cautionary tale via the "stench" that follows of the people who caused the current economic problems and how it follows them around as colleagues avoid them and with members of their family... Hope the money was worth it!

They may not be suffering financially, or even as much as those who their decisions affected... but they are paying a price.

When my boss made people redundant because of his actions and leadership, was it an easy decision to make? Nope. Would he have agonised and suffered over making it? Possibly, I certainly hope so.

In addition to this, Atari Founder Nolan Bushnell highlights in "Finding the Next Steve Jobs" how difficult it is to change the culture after the first 12 people are hired... after that point others will fall into the social norms of the organisation.

IMHO The "rule breaking" and "making new rules" could be considered more like the "Tough Love" we need to give our kids from time to time when they break house rules.

"It's bad medicine... but I guess the patient needed it" Steve Jobs re: getting fired from his own company.

Tribal Leadership Stage 5 organisations like Amgen

"Our competitor is preventable disease... we're gonna kick cancers butt, and we'll work with anyone and everyone to achieve that"

Find the outliers and change agents in the org that you're not happy with and let others in the org join in at their own pace... as and when the results come in and when they are ready to party.

To get this started, give the reformers some free space to discuss their ideas (See A Different Operating Procedure)

Be More Pirate  Q)4.0 - What Principles, Values or Ideas are you Willing to Fight for?
Like this post... One of the quickest posts to write was the one below, it took me about 30 mins to dash off:


Others have asked me to help with this and the same exercise has taken them weeks. Three things that helped me with this included: 

i) Knowing how the political classes operate allowed me to assess what obstacles/scenarios to consider
ii) Knowing what I wanted to achieve... Knowing the end before I started (More on that in the next post)
iii) Avoiding Stede Bonnett syndrome. I work hard on my personal development and know the example I want to set for my own kids.

Be More Pirate  Q)5 - Who is the Scariest, Most Difficult, Controversial or Provocative Audience for your Story?
First, I read in 2013 that This will be the #1 Business Skill of the Next Few Years and have worked hard on this. 

The story below is a real highlight of my career and, in part, for the reasons that Sam highlights during his #RSAPirate presentation... is because projects overlapped and 4 people's stories were told on this mission (And it was a joy for my son to be included with his literary hero). Also because it was awesome fun too!!

Why I wasn't at School Today

I also agree with the Blackbeard example (And Sam's Waterstones & Penguin example) of finding ways to build legends, build myths, build a legacy... so people know you live by your code and values.

For various reasons, I may be wrapping up my 'work' in edu and am trying to salvage some value from my 'career' and am currently trying to pass things onto others, in the hope they'll pick up on it.

Since early Feb I've engaged in a scary group. What's made it scary? 

1) There are quite a few people. 
2) It's a group of people who are in senior positions and/or I admire and respect 
3) The ideas and topics (And stress levels) have changed... The email thread has been an evolving conversation and manifesto jam.

Another group I've engaged with the political classes... always a joy! 
I'll be writing to that other group that will be scary when this post (And part two Be More Pirate - The Pirate Code) is published: Colleagues I've learnt from...people in the field of Community Management who I admire and respect.

As a newbie #Cmgr who has not had much paid work, it's scary to put ideas out there and ask

"Do these ideas have value?" 

Will I embarrass myself by showing how much I have not listened and/or misinterpreted their advice? I have no idea! But in my head it looks like this

Be More Pirate + Community Roundtable State of Community + New Power + Ideas from the people who gave me permission to use in my EdTech report + EdTech50 = a potential case study for the Godfather of Rebellion (If the argument stands up to any manifesto jamming).

Whether this turns out to be the case or not, we'll find out in a blog post and email or twos time ;)

In the mean time, for those who have handed in their notice to @BeMorePirate... I hope at least some of the links and experiences in this post help.

Saturday, 5 May 2018

#ScotRef - How @TheSNP Could Get Back to #Team56

Image result for zombie loyalists
Today there was a Scottish Independence rally on (#IndyRef2/#ScotRef).

Four years ago I would not only have been in the thick of it all because the culture was super positive, but I wrote almost 30 posts in support of the movement, and even wrote these "MP/MSP Ideas for 2016/2019" "If Tech Stories Did Politics" reports.

"The #IndyRef conditions were special! The conditions were special… there was the potential to bring a nation together and could have seen huge changes like our inner cities being unslummed in the way that Jane Jacobs observed that Boston’s North End did and areas of Chicago were re-vamped"  P1 of my MP/MSP Ideas for 2016/2019.

In 2011 Ewan McIntosh wrote in How the SNP is using Social Media to win votes:

"Key to visible online successes has been the large degree of thought given to how online social media activity can be encouraged, listened to, engaged with and, vitally, converted into "offline" action: donate, volunteer, place both votes on 5 May for the SNP"

My first ever blog post A House Divided Against Itself Cannot Stand, is - As most first attempts are - a mess... but fortunately I have friends like Tim MacDonald who have encouraged me to keep telling the story I felt was worth telling and might have value to others.



Dream Make Over – The Big Clean Up

We’ve had the Big Sort, we’ve had the Big Society maybe we need someone to suggest that we need The Big Clean Up before we have any more plans. We also know that people will get behind this because they already helped clean up in the aftermath of the London Riots.

Also when we watch programs like DIY SOS and Dream Makeover an army of volunteers always come from nowhere when a neighbour has fallen on hard times, and needs some help...all that is needed is for someone like Ty Pennington to act as the catalyst, to lead and co-ordinate the construction.

Our kids and their education is certainly a house that needs and deserves to be put in order, so I would be surprised if there was not the largest army of volunteers standing by to pitch in - whether young enthusiastic new recruits, battle weary veterans, or unskilled but well-meaning militia keen to help make a difference. And you never know, if the “good for nothing NEET” & lost generation see people turning the slum back into a village, they may even join in the clean up. I don’t think it would be long before the "lone nut" would be recognised as a visionary leader. This section of my first post has been reprinted a few times in my blog  including in this post Yes Scotland - How can We Help and Labouring on with #Team56? How to Rebuild Trust When It Is Broken

I was not involved in the flag wavin event today... Because my view today is that most politicians are a bunch of donkeys.
Image result for no donkey shrek
Me at the Polling Stations these days
"Which Donkey am I going to vote for this time!"
However, despite getting a "Meh" reply to some constituency enquiries, I will be voting SNP in the future. This post details why, as well as some suggestions about how the party could get back to the same level as #Team56.

I have accurately predicted every election since 2015, here are two examples:
I predicted these result based on what I saw with the powerful combination of "Network Effects" and "Feedback Loops" that Silicon Valley tech companies use to good effect... which were created with the #IndyRef #VoteYes hashtag being so fun. Man! I must have spent 2 hours a day (At least) laughing at the banter.

In July 2016 I explored Pokemon Go in Education and two rather interesting things happened.

Two MSPs came back to me about the project... One when writing the report, The other was an email that I initially missed (Doh!) but picked up on in June 2017 when doing a follow up with Pokemon Go 12 months on

(I wanted to see why Pokemon Go went from "The future of Education" and hundreds of articles written in 6 weeks to - not very much written about it in Edu).

In 2014 I Voted "Yes" because of the culture. In 2015 - voted SNP again. 2016 - Spoilt ballot. 2017 Labour. 2018 onwards possibly SNP from here on in. The reason? Because of two quick "5 minute favours"

In addition to this... Here are 4 areas that the SNP could be focusing and resources that may be useful

1) "It's the Economy Stupid"
This has already been covered in a post that I wrote in October 2014... so that was quick! Lol
The other side of this is economic decline:
What Have Lobsters Got To Do With Innovaton is well worth a read too

2) Culture! Culture! Culture!
Bill Aulet does a lot in Scotland with startups and his Culture Eats Strategy for Breakfast is a *MUST READ* post, as is Dave Logan's Tribal Leadership Ted Talk and book

Image result for dave logan tribal leadership

"Identify your Core Values and Align them with a Noble cause"

Is what the "Stage 5" game changing companies do.I have a number of first hand experiences of what happens when culture is not worked hard on to develop and maintained.

I sat in an office for 12 months and watched a company that I cared a great deal about slowly slide down what Jim Collins terms at "The 5 Stages of Decline"


Stage 1: All the fighting over seats and clapping (And other behaviour that comes with hubris) suggested that stage 1 of decline had been reached.
Stage 2: The Undisciplined Pursuit for More (The announcement of #IndyRef2/#ScotRef in March), and
Stage 3: Denial of Risk (The local election results on the 4th May 2017 and dismissing the result by other parties). 


"A party with such large numbers of supporters two years ago and only 65 people supporting Salmond's Crowdfunder... WOW austerity must REALLY be kicking in!" Data that suggested trouble a few weeks before #GE2017.
I tried to let The SNP know that I spotted issues in 2014, 2015 and 2017 - including at the height of their success two days after the - #GE2015 #Team56 result. My voice and advice went largely ignored.

I could (And have been!) critical... but when you don't know about the importance of culture and see record swings and 56 people elected...it's easy to see how and why hubris can take hold. As Jim Collins highlights in his book, one executive asks:

""When you are at the top of the world, the most powerful nation on Earth, the most successful company in your industry, the best player in your game, your very power and success might cover up the fact that you're already on the path of decline." How the Mighty Fall

So this political organisation took a bit of a tumble and lost their way, as many organisations and startups do! A lot struggle/die of indigestion just as a lot die of starvation (Before Product Market Fit has been achieved, culture issues etc etc).

I could take to Twitter and rant (Again I have in the past), or I could try to be helpful and share my experiences.

The SNP are not so long established compared to other parties, so am sure they have not forgotten what it is to be an underdog. They also have a far better culture than the other parties. 

Sure they have people who make mistakes, like the other parties do and/or Westminster MPs expressing concern about not being heard by Holyrood (Makes me feel a little better... Glad it's not just "The People" or "The Public" that get ignored) but they seem more in step with the party goals, where Labour and the Conservative Party seem to span a wider spectrum with ideological ideas.

IMHO With a little advice from Community Managers and Organisational Culture gurus they could do well...and would be better than the shortcuts of buying data and dealing with "cowboys"

I like Jeremy Corbyn A LOT, the guy has integrity! BUT to get all the Blairites and Marxists all singing off the same hymn sheet... seems more of a challenge from a cultural perspective.

Did you know... That Marx was bankrolled by Lion Phillips. Fake news? Or hypocrisy of the comrades?
Or of the Corporation who has psychopathic tendencies (But with no soul to save or body to incarcerate?)

Image result for THE CORPORATION The Pathology of Commerce
What do Politicians and Corporations have in common?
Read Will Black'sPsychopathic Cultures and Toxic Empires
Or Did you know that the free market Rand (Who's work I am a fan of) was on welfare when she died.

Can you imagine how difficult that must have been given her ideology? But sometimes plans... Like David Cameron's speeches about "Aspirational Families" have become Theresa May's "JAMs"

Check your premises kids! Think for yourselves!... Critical thinking.

#WhoIsJohnGalt? What if Atlas Shrugged? Contradictions don't exist? Except after Great Depressions, dot.com busts, Credit Crunch's... or when people are nice IRL at work, with their mums and daughters... but Trolls about politics, gaming and especially with women online. 


3) Digital Citizenship
Who remembers the fun of #IndyRef #VoteYes? Who remembers when the culture turned?


Going from people leaving bags of shopping for food banks at George Square... To MPs boasting that a stack of Daily Records were left untouched at Westminster?

SCOTLAND
When the culture turned... So did most people, including some of my posts.

However, I was fortunate enough that some of the Community Managers I'm connected with had a quiet word a told me they were growing tired of my negativity... I really, really respect that persons opinion, so not my finest hour! (And Ouch!)

i) How easy a trap was this to fall into, when everyone is doing it... including (And in some cases, especially) the supposed "Leaders?"

VERY!!


Let's refer to the creator of Thiel's Law ("A start up messed up at its foundations cannot be fixed" ..because beginnings are special!) and his take on Dot-Com Mania

"Dot-com mania was intense but short - 18 months of insanity from Sept 1998-Mar 2000. It was a Silicon Valley gold rush: There was money everywhere, and no shortage of exuberant, often sketchy people to chase it. Every week, dozens of new startups competed to throw the most lavish launch party, landing parties were more rare.

(NB A bit like Edu launches - Every Child Matters, No Child Left Behind, Big Society, Gazelle, Feltag, Charter Schools/Academies, but few edu "We got every student into college/work" parties, that I can see) 

Paper millionaires would rack up thousand dollar dinner bills and try to pay with shares of their startup's stock. - sometimes it even worked. Legions of people decamped from their well paying jobs to found or join startups. One 40 something grad student that I knew was running six different companies in 1999. 

(Usually, it's considered insane to start a half dozen companies at once. But in the late 90s, people could believe that was a winning combination). 

Everybody should have known that the mania was unsustainable; the most successful companies seemed to embrace a sort of anti-business model where they lost money as they grew. But it's hard to blame people for dancing when the music was playing; irrational given that appending ".com" to your name could double your value overnight"

ii) How typical is this of online communities?
During one of the many Media and Culture Committee meetings with Social Media sites one comment was:

"I would be ashamed to make money the way you did" David Winnick.
  • But what do MPs do to curb their own supporters if/when they get snarky and abusive?
  • Why did the SNP not manage to keep the super buzzing 2014 #IndyRef momentum going?
  • Because they didn't understand how the network effects and feedback loops worked?
  • Because they, quite rightly, took the weekend off post #IndyRef result and did not expect the chatter to continue?
  • Because they were too slow to respond and others sucked all the fun out of it leaving the angry politicos?
  • How many MPs who felt this disgust stopped using these services?
Harassment is happening everywhere in gaming, comics and I'd love if the content of the video below is what was taught in schools (The kind of thing that Microsoft's Yammer - still love that #Cmgr playbook they've got! And the #EdTech50 Ecadets/GoBubble does too)

Image result for president rosenberg 2011 commencement speech

I've just re-read the Epic Saga of the Well and we see the same kindness that the IndyRef foodback left as well as the vicious attacks between members.

"When Isaac, a much-loved teenager, couldn't afford to attend the private school of his choice, people chipped in to help his mother come up with tuition. When Mike Godwin, an outspoken member who was not universally liked, lost his worldly possessions in a moving-van fire, friends and foes sent him books from their own libraries to replace his lost volumes. It began to dawn on people that this was the sort of thing that happened in a small town. The response to need in this community, at once inseparable and separated by worlds, became extraordinary. When one member developed a liver disorder in New Delhi and fell into a coma, a group was organized, within days, to line up the blood-filtering equipment needed to save her life, then to have her flown back to a hospital in the US. One Well Being described this as "love in action."

A little bit later this same space turned viscous at times.

"But online, he went on the attack. He began visiting the conferences she went to, and he sent her vicious email. "It was a constant bombardment, all of it bile," 

There was also the same issues with community Vs corporate in this space, just as Facebook is facing today.

I feel extremely fortunate to have read about The Well and The Life and Jane Jacobs' Life and Death of Great American Cities and love how the chaos of the city creates order like this:

"When Jimmy Rogan fell through a plate-glass window (he was separating some scuffling friends) and almost lost his arm, a stranger in an old T shirt emerged from a bar, swiftly applied an expert tourniquet, and, according to the hospital’s emergency staff, saved Jimmy’s life. Nobody remembered seeing the man before and no one has seen him since. The hospital was called in this way: a woman sitting on the steps next to the accident ran over to the bus stop, wordlessly snatched the dime from the hand of a stranger who was waiting with his fifteen-cent fare ready, and raced into the Ideal’s phone booth. The stranger raced after her to offer the nickel too. Nobody remembered seeing him before, and nobody has seen him since"The Greenwhich Village of EdTech

A more recent, and personal example of this, is of my friend and former colleague Ramona Pierson, who was hit by a drunk driver when out for a run.

"The car that ran over Pierson sliced open her throat and ripped her chest apart. Her left leg became entangled in the wheel well when the driver began furiously attempting to flee, and by the time the car finally spit her out, Pierson’s heart and lungs were fully exposed.


One passerby massaged her heart with his bare hands, while another ventilated her collapsed lung and opened her windpipe with a couple of Bic pens" From Near Death to Silicon Valley CEO

I will be forever grateful to Sarah Thomas, Shell Terrell and Cori Coburn Shiflet for introducing me to Ramona via their Minority Women in Tech #SXSWEdu presentation.

I hope to "Pay it forward" by supporting projects like Microsoft's #DigiGirlz YouthSpark program, Bloodhound/Oracle's STEM education projects... and anything that James Stanbridge is working on wherever and whenever possible.

The reason for me re-reading and re-exploring the Well Beings? Because Culture Community guru Scott Moore shared this article with me:
Why Good People Turn Bad Online and I can see some trends.

For starters compare The Well's:
"Forty years from now, The Well may be remembered only dimly, or not at all. But it will have left behind a lasting imprint on our culture, as we will be left with the lush promises it whispered into our ear."

...And with the Mosaic Science article
"Our human ability to communicate ideas across networks of people enabled us to build the modern world. The internet offers unparalleled promise of cooperation and communication between all of humanity. But instead of embracing a massive extension of our social circles online, we seem to be reverting to tribalism and conflict, and belief in the potential of the internet to bring humanity together in a glorious collaborating network now begins to seem naive"

Are there answers to be had? Check this out:
Christakis is looking not just at how popular an individual is, but also their position in the network and the shape of that network. In some networks, like a small isolated village, everyone is closely connected and you’re likely to know everyone at a party

“If you take carbon atoms and you assemble them one way, they become graphite, which is soft and dark. Take the same carbon atoms and assemble them a different way, and it becomes diamond, which is hard and clear. These properties of hardness and clearness aren’t properties of the carbon atoms – they’re properties of the collection of carbon atoms and depend on how you connect the carbon atoms to each other,” he says. “And it’s the same with human groups.” 

Christakis has designed software to explore this by creating temporary artificial societies online. “We drop people in and then we let them interact with each other and see how they play a public goods game, for example, to assess how kind they are to other people.”

Then he manipulates the network. “By engineering their interactions one way, I can make them really sweet to each other, work well together, and they are healthy and happy and they cooperate. 

I feel there are similarities to this and my #DigCit Vs Trolls I'm a Student Friendly Educator post and some of these ideas... And know a few people who could help out with this if the good and the great in Scottish Politics was interested in exploring.

"We’ve had thousands of years to hone our person-to-person interactions, but only 20 years of social media. “Offline, we have all these cues from facial expressions to body language to pitch… whereas online we discuss things only through text. I think we shouldn’t be surprised that we’re having so much difficulty in finding the right way to discuss and cooperate online.”

As our online behaviour develops, we may well introduce subtle signals, digital equivalents of facial cues, to help smooth online discussions. In the meantime, the advice for dealing with online abuse is to stay calm, it’s not your fault. Don’t retaliate but block and ignore bullies, or if you feel up to it, tell them to stop. Talk to family or friends about what’s happening and ask them to help you. Take screenshots and report online harassment to the social media service where it’s happening, and if it includes physical threats, report it to the police"

Or is it a case that any problems that have taken place online are merely a symptom of IRL issues? Address the gender pay gap and Technologies Man Problem and you'll fix the internet?




4) Create Zombie Loyalists
Because two MSPs engaged with me in an authentic way (ie the elected representative with an actual reply, not "Join the party" (2014 response when I tried to help), not a "Keep up the good work sonny" email, not a case worker... the actual MSP.

I don't think the engagement was hugely time consuming for them...just a couple of emails here and there. The workload for one of those MSPs must be seriously challenging because of portfolio they deal with... If anyone had a reason not to take the time to reply, they would have had a very good one!

Was I always a fan of these MSPs? One, yes... I've liked them since our first meeting.

The other? No! Sent emails criticizing them on two issues in the past, one of which the "Sorry not my problem" affected us a great deal.

But the more I spoke to people the more they said "No, you're wrong... got a lot of respect for their work"

In Hug Your Haters, Jay Baer says that converting detractors is worth it's weight in gold... check out Jay's "Hatrix,"
The_Hatrix

...So turning a #VoteYes advocate who became a detractor is possible... it's possible to turn "Haters" into #ZombieLoyalists... MSPs just need to take a chance and connect. Zombie Loyalists and Hug Your Haters both fantastic books!

Anyway, both MSPs have made a connection and the result is that I'll be voting SNP even when I don't always rate my local representatives too much, for good reason I think too...One enquiry went unaddressed for 2 years despite me following up a few times.

Next Stages
If it was me? Well I'm aware of Maslow's comment:

"Iall you have is a hammer, everything looks like a nail" but, at the same time, as the Collaborate as If Scotland Depended on it post highlights

"The scientists most likely to solve a problem were the ones you’d least expect to be capable of solving it. “We actually found the odds of a solvers success increased in fields in which they had no formal expertise” ...an even more interesting gem: a full 75% of successful solvers already knew the solution to the problem. The solutions to the problem in the study – many of which, recall, had stumped the best corporate scientists in the world after years of effort – didn’t require a breakthrough, or additional brainpower, or a more talented scientists attention; they just needed a diverse enough set of minds to have a go at them.

...And Jane Jacobs didn't go to university either, self taught! And a critical thinker (Snowden: "The answer to "fake news" is not censorship, but critical thinking")

With the UK EdTech scene thriving and a few Scottish people, organisations and companies, including Glow, who were included as part of the Jisc/EdTechUK #EdTechUK50, Digital Citizenship being an issue and call centres jobs soon to be in trouble due to the bots.

Perhaps having an EdTech and Education based social media incubator to help this fledgling sector?

There are no Community Management jobs in Scotland and only a handful of companies go to events like BETT and ISTE, could this be quickly and easily changed?

Could this be a Low Cost/High Impact 
initiative



Image result for Professor Coe's fantastic "High Cost/Low Impact Vs High Impact/Low Cost model;

Is Scotland's problem really that it lacks talent, as was suggested at a Scottish Learning Festival keynote a few years ago?

Few 4-5 Star companies on Glassdoor in Scotland and only one with HQ that was part of Glassdoors top 100 UK workplaces.

Hmm... not sure about that one! The data suggests otherwise.Perhaps I should make plans to move to Chicago?

Image result for marshall field building chicago
Think and Grow Rich?



Tuesday, 1 May 2018

EdcampUK - DYW & Tech Companies

This post is an update on the Edcamp UK idea we've been discussing and explores the merits of the creators of our faviourite tech tools who are interested in Skyping with computer science classes, and considers doing something in the run up to the event as well as on the day.

There have been almost 500 people come back to us offering input with this proposed Edcamp idea and over 50 people with sessions that they would be interested in delivering in person and/or via Skype.


If we were to add in the odd call from some Skype Master Teachers and executives from Skype, Xbox, Microsoft etc... This would then look something like this.


There are another 100 locations to add to this map but, if all these locations were to Skype into some Scottish Schools it would be over 1,200,000 Skype miles... But we'll leave totaling up Skype miles for Classroom Skype team when the Skypeathon is on.

What I'd rather focus on in this post is a potential "High Impact/Low Cost" idea that could assist with Developing the Youth Workforce and the Attainment Gap.

Image result for Professor Coe's fantastic "High Cost/Low Impact Vs High Impact/Low Cost model;

Through Xbox and Minecraft, companies like Microsoft are pretty cool to our kids and with 124,000 members of staff worldwide and 30,000 schools in the UK... it wouldn't take too long to get through as many computer science classes that wanted to hear about the developers world of work.

If anyone who follows my blog (And has a good memory) thinks that this has a familiar ring to it and it's another way to discuss California's "Circle the Schools" program, you'd be right... with one exception:

I have two personal examples of the impact this could have: Two Skype calls me and my family have had 

Through the Minority Women in Tech Digital Diversity #SXSW presentation in 2015 I was fortunate enough to have a call with James Stanbridge, who saw the value in what I was working on.

I don't think some of the projects I've developed since then would have happened without this initial 30 min call. I went on to work with James for a few months in my first paid #Cmgr role with a hot shot Silicon Valley startup called Declara.

This was a powerful experience and not least because I was in contact with Ramona Pierson who has an AMAZING story: An Unexpected Place of Healing. I cannot tell you how great it was to get emails from her, especially when the quote at the end was Turing's:

"Sometimes it is the people who no one imagines anything of who do the things that no one can imagine"

But it's also amazing the things that you miss when you get busy with the day to day work.

For example, I recently read Peter Theil's book "Zero to One" (I write about it in this "Startup Graduation" post). Can you imagine how stupid it is to say to yourself

"I'm going to work at one of the companies he invests in one day" 

And then see that it already happened, but you missed it?!

When James moved onto work with Oracle and told me about the companies involvement with Bloodhound Project, I jumped in immediately to put those very ideas we discussed in 2015 into action with Bloodhound, even though no one asked me to... I just acted the minute I saw the Tweet.


Scottish Learning Festival and the Power of Data

... and the Oracle/Bloodhound collaboration is well placed to help with the ideas in this post as well as the #DigCit and career issues I discuss in my #ScotRef post as women in tech and politics face many of the same issues ;)


I can't help but wonder how things might look if this call had taken place a couple of decades earlier.

Fortunately for my 17 year old son - and thanks to Ross Smith at the Skype for Good team - he won't have to wait as long... It's already happened! The call took place last December and he was positively buzzing after a few kind words from him. Thank you Ross!!

Regardless of family background most children are on various devices today, so Classroom Skype calls from tech developers would be "Cool" or "Down with the Kids" or "Sick" or whatever the phrase is today.

Most kids are on various devices but, in spite of the efforts of the Attainment Gap etc etc (And BECAUSE of the bankers and "Credit Crunch") there are way more children than should be who are in the lower socio-economic spectrum... and their life chances don't seem to be any brighter than Lewis Termins study of highly gifted children from poor families in the 1920s (See page 10: Culture in Education).

If there is one article that has resonated with me over the years it's Theodore Dalrymole's "Lost in the Ghetto"

"Dalrympole's Fathers' teachers had not only taught him his lessons but had devoted much of their spare time to taking their intelligent slum children, himself included, to museums and concerts, to demonstrate to them that the life of the slum was not the only life there was. In this way, my father was awakened to the very possibility of possibility. A child born in a slum today with the same high intelligence as my father would be vanishingly unlikely ever to find such mentors"

....even if the mentors are there in deprived areas in Scotland, how many would have a tech background?

Where are the Microsoft's, Google's, Apple's, Facebooks and Twitters of Scotland?

As I asked at Christmas our kids all consume these devices, how many Scots work on creating them?

NB I have found a useful antidote to the Lost in the Ghetto article being ideas from The Alchemist and As Man Think's "Cherish Your Dreams" chapter

Your circumstances may be uncongenial, but they shall not long remain so if you but perceive an Ideal and strive to reach it. You cannot travel within and stand still without. Here is a youth hard pressed by poverty and labour; confined long hours in an unhealthy workshop; unschooled, and lacking all the arts of refinement. But he dreams of better things; he thinks of intelligence, of refinement, of grace and beauty. He conceives of, mentally builds up, an ideal condition of life; the vision of a wider liberty and a larger scope takes possession of him; unrest urges him to action, and he utilizes all his spare time and means, small though they are, to the development of his latent powers and resources. 

Very soon so altered has his mind become that the workshop can no longer hold him. It has become so out of harmony with his mentality that it falls out of his life as a garment is cast aside, and, with the growth of opportunities James Allen, As Man Thinketh

So... what's needed to have educators connecting their students with these tech creators? As far as I can see two things:

1) Educators feeling the fear and doing it anyway... and taking that first Skype call so that, like Dalrympole's teachers you will be connecting with not just local museums but also national parks, authors and scientists across the globe to awaken our children to the very possibility of possibility

2) For tech companies to reach out to schools to see if they want to hear about the day in the life of Xbox and Minecraft coders etc etc

An article was published recently with the title of It takes a Community to Raise a STEM Girl... and is worth a look, it would appear that the tech staff are standing by waiting to hear from you ;).

If this whole Edcamp idea goes ahead we'll look to have some pre-event activities and would welcome any Tech execs to get in touch to see if they might encourage a few computer science classes to make that all important (And IMHO rather scary) first Classroom Skype... I'd hope that these calls have the same kind of impact on others that they have had on me and my son.

Thank you again to James Stanbridge and Ross Smith. I hope that the Minority Women in Tech #SXSW presenters will also be looking to get involved.

If anyone would like to either get involved or find out more about this Edcamp idea, please feel free to complete our
More details regarding dates and a venue will follow soon... still doing a little due diligence.

NB Are there other tech companies out there that could get involved? Sure there are! Is there a bit of Microsoft, Twitter and Oracle bias in this post? Most definitely! Am I affiliated with any of them? Nope... (But I am keeping people updated with the ideas and plans)... I mention and focus more on these companies because Twitter and Skype are the tools I've used to connect, and because some of the people at these organisations took the time to engage.

You get advocacy like this when product market fit has been achieved AND you take the time to develop and Scale Personal Relationships ;) #ZombieLoyalists

"Sales & marketing departments must refocus away from selling products and toward creating relationships. Partnering with customers is a key component. The primary challenge here is not technical, but cultural" Crossing the Chasm & #GoAwayPushyEdTechSalesPeople